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NHS Management, LLC

NHS Management, LLC

Helpdesk Analyst - Level 1

Salary based on experience

Tuscaloosa, AL

Full-Time

On-site

Actively Hiring

JobLeap AI Summary

Start your IT career as a Helpdesk Analyst - Level 1 in Tuscaloosa, AL. Provide desktop support, grow technical skills, and join a team committed to professional development in a positive environment.

Entry-level IT support role

Training and mentorship

Collaborative team culture

Full benefits package

Professional development

Travel between locations possible

About the job

Grow your IT support career as a Helpdesk Analyst - Level 1 in Tuscaloosa, Alabama. This position supports day-to-day technology operations, providing frontline assistance to end users and ensuring reliable system function throughout the organization.

Key Responsibilities
  • Respond to helpdesk calls and assist users with computer issues
  • Troubleshoot basic software, hardware, and network problems
  • Reset passwords and make minor computer repairs
  • Keep records of issues and solutions
  • Escalate complex technical issues as needed
  • Travel between locations may be required
Qualifications
  • Basic understanding of Windows OS
  • Familiarity with common office software
  • Strong communication and customer service skills
  • Willingness to learn and problem-solve
  • At least 18 years old with valid driver’s license
Benefits
  • Supportive, team atmosphere
  • Professional growth opportunities
  • Full benefits package for full-time employees
Location

Tuscaloosa, AL

Join a technology team that values professionalism and ongoing learning.

About NHS Management, LLC

Healthcare · 51-200 employees

NHS Management, LLC provides administrative and consulting services for individual facilities and companies across the southeast.